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Canada Post laying off dozens of managers amid shaky financial future

Canada Post is laying off dozens of managers in an attempt to save money after years of severe financial losses, CBC News has learned.

The layoffs include firing three senior executives last month — most notably the company’s chief financial officer. Two vacant roles have also been eliminated, resulting in an overall 20 per cent cut to senior management, Canada Post said.

Nearly 50 managers are also receiving layoff notices this week, Canada Post spokesperson Jon Hamilton confirmed. Close to half of those jobs are in Ottawa, but also include staff in Toronto, Montreal and other regions.

“It’s a corporate-wide restructuring,” Hamilton said. “It’s an unfortunate reality based on the financial challenges we face, but it’s also something that needs to be done.”

The changes will help Canada Post “streamline some processes, help us to make decisions faster and help us to prepare for what’s going to be a challenging year,” he said.

Hamilton would not provide details of how much money the job cuts are expected to save, or which positions were eliminated. But he said the layoffs were all internal management staff who are not involved in daily operations.

“They’re not handling mail or anything like that,” he said. “To the public, this will largely be invisible … this won’t impact service,” he said.

More job cuts ‘definitely’ a possibility this year

Hamilton said more management layoffs are “definitely” a possibility, although a last resort.

Canada Post has had a manager hiring freeze since the summer, and in most cases will not fill non-union positions when an employee leaves an existing job. The company has also cut back on discretionary spending like travel, he added.

The Crown corporation, which does not receive taxpayer funding and is expected to sustain itself based on the services it offers, has been bleeding money every year since 2018 — totalling more than $3 billion.

Canada Post warned it would run out of money this spring due to its “critical” financial situation — and this was before a nationwide strike in December that completely shut down the postal service for a month during its busiest and most profitable time of year.

Last month, the federal government agreed to lend Canada Post $1 billion for the 2025-26 fiscal year so it could pay its bills.

“This is ‘keep the lights on’ money,” Hamilton said.

“It’s a short-term fix. It provides a financial bridge to get us to the types of changes that we need.”

No layoffs of unionized employees

No unionized jobs have been impacted by these layoffs, Canada Post said.

The Canadian Union of Postal Workers (CUPW) has argued Canada Post has become too top-heavy with managers who aren’t involved in daily operations.

The corporation has approximately 50,000 full-time employees, it confirmed. Approximately five per cent are management, amounting to around 2,500 people. 

Jim Gallant, a national negotiator with CUPW, said Canada Post has superintendents, managers and directors, along with multiple levels of management at the corporation’s headquarters in Ottawa.

“I have no indication of how many managers they need. What I do know, is that there are a lot of them. They get paid a lot of money,” Gallant said.

Meanwhile, Gallant says some 3,000 front-line positions — like mail sorters and carriers — have been eliminated since 2006.

CUPW and Canada Post still do not have a new contract and are currently in the midst of hearings at an industrial inquiry commission.

The federal government established the commission to find out why negotiations between the two sides have failed, and examine Canada Post’s finances, business model and workplace practices. A final report is expected in May.

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