Ottawa airport experiencing check-in delays due to technical issue
Ottawa’s international airport (YOW) says a technical issue at check-in and baggage drop-off is causing lineups and flight delays on Thursday afternoon.
The airport authority said on social media just after 2:05 p.m. that check-in processes are being handled manually, which may affect flights.
In addition, the PA system in the building is out-of-service, requiring staff to make announcements through megaphones.
In an update at 4:30 p.m., the airport says the technical problem is persisting.
“The technical issues YOW has been facing persist,” the airport said on social media.
“Unfortunately, this may affect flights. Please check with your carrier before coming to the Airport, and plan extra time if you do.”
The airport did not provide more details on the cause of the issue or when service would be restored.
As of 5 p.m. on Thursday, six departing flights are listed as delayed on YOW’s website. Arriving flights are relatively unaffected.
CTV News has reached out to the airport for more details.
Ottawa’s airport on Thursday afternoon. Jan. 25, 2024 (Tyler Fleming/CTV News Ottawa)
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