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Winnipeg Health Sciences Centre to make AI-powered weapon detectors permanent

Manitoba’s largest hospital is making AI-powered weapon detectors a permanent fixture at some of its entrances.

Scanners located at the Health Sciences Centre adult emergency department in Winnipeg will go live on Friday, and the devices will also be installed at the hospital’s Crisis Response Centre and the Children’s Hospital ER over the coming days, said a Shared Health memo sent out to staff this week.

Health Minister Uzoma Asagwara said during a news conference Friday that the detectors should be fully installed by Thursday.

“We’re thrilled that this is here and on site,” the minister said. “I want to thank the health-care workers, who made it very clear that they had concerns that needed to be addressed.”

The move follows a months-long trial of the devices, which automatically screen people using artificial intelligence, allowing them walk into the facilities without having to remove any of their belongings at a security check, unlike traditional metal detectors.

The HSC pilot tested devices from three different vendors. On Friday, Toronto-based Xtract One Technologies announced the company’s SmartGateway detector was selected.

CEO Peter Evans said SmartGateway is currently in use in places like New York’s Madison Square Garden, facilities run by the U.S. Department of Veterans Affairs and other hospitals across North America. 

Evans said he couldn’t provide any specific results from the HSC pilot because of a non-disclosure agreement, but the system was able to successfully detect thousands of weapons at a similar health-care facility in Virginia, were about five per cent of people were caught with items like knives, guns and even a crossbow.

A row of black pylons in front of the entrance of an arena.
SmartGateway detectors stand outside an arena at the University of Texas in Austin. (Submitted by Xtract One)

“What we’ve been able to determine in working in pilots like the one we did with Shared Health and like the ones that we’ve done at other locations is the problem is very significant,” Evans said.

‘No system is perfect’

The Shared Health memo said the HSC emergency departments will be staffed 24/7 by an institutional safety officer and a security guard. It said the scanner at the children’s ER entrance will only go live once Shared Health is “in a better position to staff the scanner and expected processes.”

Evans said HSC put the devices through a “rigorous process” to figure out the settings that worked for them during the pilot, testing it out in multiple locations and over several weeks.

Xtract One aims to catch over 98 per cent of firearms and 96 per cent of edged weapons at a minimum during testing, but the results can vary depending on the environment, he said.

SmartGateway has also been tested by government agencies in the U.S. and the U.K., he said.

“No system is perfect,” he said. “You’ll find organizations are looking to balance the guest experience and the safety, and so finding that sweet spot could leave the systems open to detecting or missing some of the weapons going through.”

Xtract One said it’s in talks with other provincial governments to place the detectors in other Canadian heath-care facilities.

When asked about potentially installing the technology to other hospitals in the province, Asagwara said not every approach works in every setting.

“Some folks are talking about maybe community safety hosts,” they said. “We’re working with each and every site that has these concerns and making sure we’re taking a tailored approach that meets their needs.”

The Winnipeg Jets and Blue Bombers also adopted the weapon detectors at their home arenas this year.

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